IAM Delta Flight Attendants

If You Haven’t Received Your Individualized A-Card, Request it Online

If you haven't received your individualized A-card in the mail yet, then it's likely that IAM Delta does not have your correct mailing address.

To have your individualized A-card mailed to you, just click here and fill-out the online form with your correct mailing address and contact info and submit.

The IAM will then mail your individualized card to you. All you have to do then is sign, date and drop in the mail. And, don't forget to "self-verify." For more info on self-verification, click here.


IAM Part of Healing Process in Orlando

Atlanta Nightclub Shooting FloridaIAM Employee Assistance Program (EAP) and Critical Incident Response Team (CIRT) representatives last week mobilized in Orlando, FL to aid IAM members, their families and the community following the worst mass shooting in American history. IAM member and Southwest Airlines Customer Service Representative (CSR) Angelique Caro was shot and wounded and IAM member and United Airlines CSR Angel Mendez lost his son, Jean Carlos Mendez.

IAM District 141 and 142 EAP Chairpersons, Kathy Ferguson and Paul Schultz, District 141 East Coast Region EAP Representative Victor Acosta, CIRT Coordinator Stephanie Starks and Grand Lodge Representative Joe Stassi were dispatched to Orlando shortly after the shooting and met with IAM members and their families in an effort to assess and stabilize the situation and get needed resources to affected IAM members and their families.

"I thank Stephanie, Kathy, Paul, Victor and Joe who immediately went to Orlando to do what they could to ease the pain of that city," said General Vice President Sito Pantoja. "I want every single IAM member, particularly Angelique and Angel, to know that their union is here for them and will stand by them during this most difficult time. That’s what brothers and sisters do."

"I cannot put into words the feeling I had when this one young man hugged me repeatedly and said thank you for caring," said IAM CIRT Coordinator and Flight Attendant Stephanie Starks. "It makes it all so very worthwhile to make a positive difference and bring comfort to someone who is hurting."

Stephanie, Joe, Kathy, Paul and Victor met with IAM members and their families during the week, as well as visited Angelique in the hospital and met with Angel at his home.

IAM EAP and CIRT Representatives undergo rigorous training at the William W. Winpisinger Center to aid IAM members, their families and the community at large to deal with issues as varied as substance abuse and family stressors to catastrophic events such as last Saturday’s mass shooting.

EAP and CIRT Representatives will continue to be part of IAM members and their families’ healing process and will provide necessary resources to them as needed.

“The initial response is primarily to stabilize the situation,” said IAM District 141 Director Bryan Hutchinson. “The real response comes two to four weeks after the incident when other support has been withdrawn and the media attention has died down."

They Tried to Bury Us. They Didn’t Know We Were Seeds

Bury SeedsPosters, balloons, food, flyers, pop-ups, emails, web sites, mailers, contests, prizes, selfies, videos, monologues, messages, top tier base visits, shoe shines, manicures…

ENOUGH! We get it.

Delta management doesn’t want us to share control in divisional decisions, instead they try to divert our attention with irrelevant fluff. It leads many to ask, “Why aren’t IAM organizers sitting visibility anymore, communicating with Delta Flight Attendants like they used to?"

Because Delta management makes all the rules, without our input.

Not long ago, IAM-Delta activists were permitted to sit visibility in non-work areas to communicate with our colleagues and share the benefits of IAM representation. Then the managerial hammer came down in the form of a revised advocacy policy.

IAM-Delta activist organizers are NO LONGER PERMITTED to put out a stack of flyers, prop up an IAM sign, or have otherwise “message bearing” materials in “work areas” or in areas “not being used for work purposes."

This action is meant to prevent IAM-Delta activists from communicating with our colleagues about the benefits of union representation, plain and simple. Our lounge presence has been nearly stamped out by unclear corporate policy. Confused by advocacy memos? You’re supposed to be. It’s part of the plan.

Absent the obvious advantage of life-sized corporate advertisements in employee common areas, or continuous electronic messaging in the lounges, our grassroots campaign became creative in our approach to workplace organizing. We’re out there, you just have to speak up to find us.

Managers may not prohibit us from talking about IAM representation during working time, since they permit us to talk about other non-work-related matters during working time. Freedom of speech still exists—we may engage in considerate, informational conversations at work, on layovers, on Facebook, in the lounges and on hotel buses!

We ARE allowed to wear a union pin. We ARE permitted to display a tag that “conveys a message or advocates a position,” but not in “work areas or on work time” (creating a constant flip-the-tag game many have chosen not to play).

Without a level playing field for IAM communications, Delta Flight Attendants must help each other maintain our card-collecting momentum. Proudly display your IAM pin at work! Talk about the benefits of representation, just like you would your favorite Instagrammer or smoothie recipe! We do have rights, no matter how watered-down by internal policy.

Update your IAM card so we can get to a fair election. Sign, date, return and self-verify today!

Pulse. What Next?

13119781_1088841754510321_7291617264558921711_oSoaring corporate profits, reduced profit sharing and staffing and astronomical and always increasing health insurance costs.

Overhead bins imploding our upper bodies. Galleys disfigured. Trip construction for drones who don’t require food or rest.

And now, Delta leaders decide to distribute belittling customer complaints on "Pulse," bafflingly refusing to redact discriminatory insults based on age, inherited accents and body type?


Broken entertainment equipment, diminished personal space, inconceivably small bathrooms all wedged into our former work areas. All critical components of passenger comfort and safety degraded, yet we are expected to “Strive for Five” and win the coveted J.D. Power award.

Double wow!

Increasingly-squeezed customers have little choice but to fight back with disparaging survey comments. Not the most civil or flattering way to react, but from their perspective this is the only voice they have and they’re going to use it while bad feelings are raw. What is wrong with this picture?

It definitely doesn’t have to be this way.

We don’t have to just shut up and serve, to read uncharitable, misdirected comments and go about our business as our “leadership” cooks up even more ways to erode our quality of life at work, disrespect our customers and place the blame on us.

Unionized carriers boost productivity, gain profit and share success without decreasing flight attendant workspace, rest or benefits. They do this because they have a professional business relationship in the form of a negotiated contract, with inherent processes and collaboration that deliver proven results.

They do it respectfully and consistently—AND they win the J.D. Power award, year after year after year. Alaska Airlines and its unionized flight attendants worked together toward that goal and have come out on top again in 2016.

We deserve a seat at the table, a say in our own working environment and the negotiated right to dispute negative commentary before it causes unjust discipline.

This is only possible when we vote to secure IAM as our legal representative at work.
Let’s stop playing by someone else’s rules.

Sign, date, return and self-verify your IAM authorization card today: www.iamdelta.net/acard/

Why the EIG is Not a Substitute for Unionization

Large group of Business people meeting
While the IAM-Delta campaign recognizes the hard work and dedication of many of our Flight Attendant colleagues who are Employee Involvement Group (EIG) representatives, we believe it necessary to inform our co-workers regarding the vast differences between a Union and the EIG.

The Employee Involvement Group (EIG) is a company controlled process that is designed to manipulate Delta’s non-union workforce into the belief that we have the ability and power to influence the decisions that have a major impact on our future.

In practice, this process lacks all the power and security of a union contract. What’s offered under the EIG is in no way as valuable as what’s offered when a workgroup retains its federal right to negotiate ALL terms and conditions of employment and have them enforced and secured in a binding union contract.

Delta Flight Attendants have the right to form a union and work under a contract. With a contract we will decide via negotiations, guided by federal law, how to enhance our working conditions and secure terms and conditions that we must approve through a democratic vote. Without unionization, we are “at-will” employees playing Delta’s EIG game of "prioritizing" a few items, while Delta controls the entire process and unilaterally decides what can be discussed and what the final outcome is. The truth is, the EIG has no power.

With a union, we have the right to negotiate all of our terms of employment. Our wages, benefits and working conditions are what’s known as “mandatory subjects of bargaining” under the Railway Labor Act—the federal law that governs contract negotiations in the airline and railroad industries.

Unions and contracts are vital mechanisms of the equalization of power between companies and employees. Union contracts provide the stability of a strong middle class. As the percentage of people covered by union contracts has declined over the past forty or so years, so has the middle-class. This is not just a coincidence.

There is a reason that the right to form and belong to a union is protected under federal law. It’s because companies routinely do anything they can to influence and coerce their employees not to form a union. Why? If employees form a union, then they have rights. They have power and will gain a bigger share of the profits they create. Companies do not want to cede power or profits to employees. It's really that simple.

Sadly, the EIG process is used to manipulate us into believing we have power. Why do you think such a small percentage of Delta Flight Attendants take part in EIG surveys (less than one third of all Delta Flight Attendants participated in the most recent survey)? Understandably, the vast majority of Delta Flight Attendants realize it’s a fruitless exercise. Delta will do what Delta wants and there is nothing to prevent that.


So, sign your a-card today so WE can decide the matter of union representation without interference.

When we finally do win our representation election, we will then have the power and equality and the mature relationship with Delta that we truly deserve.

Help ‪#‎DenyNAI‬ Access to US Aviation Market

NAI.2The IAM-Delta campaign joins the IAM and our AFL-CIO affiliated sister and brother airline workers to demand the the Department of Transportation (DOT) reverse course and deny Norwegian Air International (NAI) a foreign air carrier permit.

The DOT recently rendered a decision that would grant access to the US aviation market. NAI is a Norwegian airline in name only. The carrier is registered in Ireland to avoid Norwegian safety and security regulations and rents its cabin crews from countries with little to no labor laws, like Thailand and Singapore.

If permitted access to the US aviation market, NAI will place severe downward pressure on the wages, benefits and working conditions of US airline workers—particularly Flight Attendants—because NAI’s business model will allow it to skirt its home country’s labor standards, as well as Norwegian safety and security regulations, creating an unfair market advantage for NAI.

It wasn’t long ago that US airlines—including Delta—were hemorrhaging money. Cutthroat competition, fostered by airline deregulation, wreaked havoc on the US airline industry for decades, forcing industry restructuring, job loss, wage and benefit cuts and the erosion of our working conditions.

Over the past five years, the US airline industry has returned to profitability, due in large part to the past sacrifice and determination of dedicated employees like us and industry consolidation. NAI’s approval would threaten this stability.

It will not take long for other airlines to copy NAI’s disastrous business model in an effort to compete in a hyper-competitive, cutthroat global aviation market. Airline workers, with cabin crews facing immediate threat, will most certainly be the casualties of this wrong-headed, anti-labor DOT policy.

We must take action to protect our jobs.

The IAM, TWU, AFA-CWA, ALPA and the AFL-CIO Transportation Trades Department will be picketing the White House from noon to 1:00 PM on Thursday, May 12, 2016 and Delta Flight Attendants are welcome join our sisters and brothers to make our voices stronger and clearer.

Please click here to send a letter to your US Representative, demanding support for H.R.5090, which would reverse the DOT’s job-killing decision.

Request your card NOW.

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